Privacy Statement

Privacy statement

We are committed to providing our visitors with a website that respects their privacy. We are proud of our commitment to our customers and feel it is important to make our privacy policy known. This page summarizes our privacy policy and practices for and all related areas. Personal information is only collected, used and disclosed in accordance with this policy.

No automatic collection of personal information is made on this site, including names, phone numbers, email addresses or addresses of visitors. This type of information is only obtained if it is voluntarily provided, usually by contacting us via e-mail, purchasing products or creating a user account with us. Because we are a Canadian company, any personal information you provide to us is protected under federal privacy legislation. This means that at any specific point of collection you will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to that information. Groupe Erinea Inc. is the sole owner of any information collected on this site. We will never voluntarily expose any information to any third party and we will not sell, share or rent any information to other parties. You can visit without revealing any information about yourself. We only collect your personal information when you knowingly provide it to our site.

Visitor information is not disclosed to anyone except Erinea Group Inc. employees who need the information for a specific purpose, such as responding to inquiries or filling orders. Orders are sent securely through a trusted and secure service. Groupe Erinea Inc. is responsible for the management and confidentiality of personal information collected from visitors to the site. When purchasing products on this site, the information may be used in commercial transactions with companies involved in these transactions to verify and process the transactions, and to ship the products. Examples of such companies include shippers/carriers, credit card companies and banks.

We collect technical information from your computer's web browser or Internet device when you visit on the Internet. This information includes the amount of time spent on the site by a visitor with a unique internet ID, the pages visited, the operating system, the choice of web browser, the referring website and any keywords used to find our site on a search engine website. These server logs do not contain any personal information and can only be viewed by Groupe Erinea Inc. staff. Server logs are used solely to track visits to our website and to improve the experience, content and presentation of our website.

This website contains links to external sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Ecoterre on this web site.

If a user wishes to join our mailing list, we ask for contact information such as name and email address. Our mailing list will periodically provide users with health news, site developments, information on the availability of new products and more. All information provided by the user for this list is optional. The user may choose at any time to subscribe or unsubscribe to the mailing list.

Periodically, we may request information from users through surveys or contests. Participation in surveys or contests is completely voluntary and users have a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address, contact information), and demographic information (such as zip code, age level). Contact information will be used to notify winners and award prizes. Survey information will be used for purposes of monitoring or improving Erinea Ince Group's services and the use and satisfaction of this website.

Groupe Erinea Inc. relies on information provided by users of its website. Thus, a product purchaser, a newsletter subscriber or a person waiting for a response to a request for information is responsible for letting Groupe Erinea Inc. know if their contact information has changed. Personal information can be viewed and corrected directly by users once they are logged into their account.

Groupe Erinea Inc. reserves the right to change this policy at any time and for any reason. A current policy will always appear on this website for our visitors. This ensures that our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If you feel that we are not abiding by this posted privacy policy or if you have additional questions, you should contact us. By posting this privacy policy, we are committed to protecting our customers and the information we collect